Privacy Policy

This Privacy Policy explains how KingBit collects, uses and protects the personal information you provide when you use our online casino services. We take your privacy seriously and set out below the types of information we hold, how we use it, who we may share it with and the choices available to you.

Types of data we collect

Personal data

When you register an account we collect personal details such as your name, email address, date of birth, residential address and any identity documents you supply for verification. We also keep account credentials and communication history to manage your account and respond to enquiries.

Technical data

We gather technical information automatically when you visit the site. This includes IP address, device and browser details, operating system, screen resolution, language settings and crash reports. We also collect usage data such as pages viewed, session length and game activity to help operate the service.

Transactional data

Transactional information covers deposits and withdrawals, transaction IDs, crypto wallet addresses used for payments and records of bets, wins and losses. We retain basic records of payments and account activity to meet operational and compliance needs.

How we use your information

We use data to create and operate your account, process deposits and withdrawals, verify identity when required, prevent fraud and abuse, and meet legal or regulatory obligations. We also use aggregated or anonymised data for system performance, analytics and to improve our services. Where you opt in, we may use your contact details to send marketing messages; you may withdraw consent at any time.

Data protection practices

We protect data using industry standard measures such as encryption in transit and at rest, access controls and regular security reviews. Access to personal data is limited to authorised staff and third-party processors who need it to perform services for us. We retain personal data only as long as necessary for operational, legal and regulatory purposes.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support login and security, measure performance and for analytics. Some cookies are essential for the site to function, others provide analytics or advertising features. You can manage or block cookies through your browser settings, though this may affect site functionality.

Your rights

You have the right to request access to the personal data we hold about you, to request correction of inaccurate data, to object to certain processing and to request erasure in line with applicable law. Where relevant, you may also request data portability or withdraw consent to marketing communications.

Access, correction and deletion

To exercise your rights or request a copy of your data, contact our support team at [email protected]. We will respond to legitimate requests and may ask for proof of identity before making changes or releasing data to protect your account.

Information sharing and third parties

We share personal data with service providers who help us run the site, with payment processors, identity verification and fraud prevention partners, and with law enforcement or regulators when required by law. We require partners to handle data securely and only for the purposes we specify.

Privacy policy updates

We may update this policy from time to time. Any material changes will be posted on the site with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.