Responsible Gambling Policy

At KingBit we take safer gambling seriously. We want every player to enjoy their time with us while keeping play controlled and safe. This page explains the practical steps we offer to help you manage your account, recognise risky behaviour and find support if gambling stops being enjoyable.

Our player protection principles

We prioritise clear choices and practical tools so you stay in control. We promote responsible play, respect player decisions, and treat requests for limits or self-exclusion promptly and confidentially. You are always responsible for your play, and we aim to make it simple to set boundaries that suit your situation.

Activity-control tools

We provide a range of account tools that let you manage how you play. These controls are available in your account settings or via our support team and include options to limit deposits, restrict session time and pause activity.

Deposit and loss limits

You can set daily, weekly or monthly deposit limits to control how much money enters your account. Loss limits are also available to cap how much you can lose over selected periods. Limits can be raised or lowered, but increases may be subject to a short waiting period to help prevent impulsive changes.

Time limits and account breaks

Set session reminders or mandatory time-outs to reduce prolonged play. If you need a short break, you can place an account hold for a limited period. These breaks are designed to give you space and help you return to play in a measured way.

Self-exclusion

If you feel you need to stop gambling for a longer period, you can request self-exclusion. Self-exclusion closes your account for the chosen period and blocks access. We will also suspend marketing and contact during this time. For help setting this up, contact our support team.

Recognising signs of problematic behaviour

Look out for changes such as betting more than you can afford, chasing losses, neglecting other commitments or feeling anxious about gambling. If you notice these signs in yourself or someone close to you, consider using our tools or seeking external support.

Tips for staying in control

Set clear budgets, use deposit and time limits, avoid gambling when upset or under stress and never treat gambling as a way to solve financial problems. Keep your banking details secure and consider removing saved payment methods if that helps.

Professional help and support organisations

If you need further assistance, there are confidential UK services that offer free advice and support:

GamCare - specialist support for problem gambling

GambleAware - information and treatment options

Gamblers Anonymous - peer support groups

National Gambling Helpline - free and confidential advice

For help from our side, contact our support team at [email protected] and we will assist with limits, self-exclusion or signposting to professional services.